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BINK. Publishers

Shipping & Returns

Direct-to-Customer Print-on-Demand Service

Welcome to our online store, where we bring a rich tapestry of literature and gaming directly to your doorstep. As a direct-to-customer print-on-demand service, we take pride in offering an eclectic mix of books and gaming materials tailored to the discerning reader and avid gamer.

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Crafted on Demand: Each order is printed and bound with precision by quality Print on Demand fulfillment companies, ensuring that your purchase is as fresh as it is fascinating. Our production process begins when you complete your purchase, reflecting our commitment to quality and efficiency.

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Swift Production Times: We aim to have your order ready for dispatch within 3-5 business days, and we provide an estimated production time specific to your order at checkout, keeping you informed every step of the way.

Instant Digital Gratification: For those who can’t wait to dive into their next digital adventure, our ebooks and digital game files are available for immediate download, offering instant access to a world of imagination and intrigue.

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Shop with us and enjoy the convenience of print-on-demand combined with the personal touch of direct sales, all while supporting a business that values quality, customer satisfaction, and the joy of reading and gaming.

Return & Exchange Policy

Return Policy for Physical Books

We want you to be satisfied with your purchase. If you’re not entirely happy with your order, we’re here to help.

  • Returns: You have 30 calendar days to return an item from the date you received it.

  • Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • Proof of Purchase: Please include a copy of your receipt or proof of purchase with the return.

  • Refunds: Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

  • Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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Digital Product Return Policy

Thank you for shopping with us. Please read our return policy carefully before making your purchase.

  • All Sales Final: Due to the digital nature of our products, all sales are final. We do not accept returns or exchanges.

  • Refund Eligibility: Refunds are only issued in the case of defective or non-deliverable products. If you receive a defective file or have trouble downloading the product, please contact us within 24 hours of purchase for assistance.

  • Non-Refundable: Once a product is downloaded, it is considered delivered and cannot be “returned.” Therefore, we cannot offer refunds for any product once it has been downloaded.

  • Support: We are committed to ensuring your satisfaction. If you encounter any issues with your digital product, please reach out to us for support. We will make every effort to resolve technical difficulties.

  • Usage: Purchased digital products are for personal use only. Unauthorized distribution, resale, or commercial use is strictly prohibited.

Shipping Policy

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